Those in need of reliable train assistance at the Worcester station may contact the
Amtrak Worcester Office for information about fares, schedules, and services provided. Whether it be a business trip to Boston or leisure travel around New England, knowing about the different classes of tickets and the baggage allowance in advance will guarantee a smooth ride. The staff usually manages to explain all sorts of policy issues and reservation issues as well. To make sure you get what you want from the office, it is recommended to familiarize yourself with the schedule prior to the trip.