Description
BPO EXECUTIVE – SALEM
Location: Salem
Job Type: Full Time
Experience: Freshers / Experienced
Qualification: Any Degree / Diploma
Job Responsibilities:
Handle inbound and outbound customer calls professionally.
Respond to customer queries, complaints, and service requests.
Provide accurate information about products/services.
Maintain customer details and update CRM records.
Follow up with customers and ensure timely resolution.
Escalate unresolved issues to the concerned team.
Achieve daily productivity, quality, and customer-service targets.
Requirements:
Good communication and interpersonal skills.
Basic computer knowledge.
Good listening and problem-solving ability.
Customer-friendly attitude.
Ability to work under pressure and meet targets.
Freshers can apply.
Skills: Communication | Customer Handling | MS Office | CRM | Problem Solving
